Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 22+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"Our family reunion held at the Orchards Hotel in Williamstown, MA."

was GREAT! The accomodations were just out of this world and the staff were very helpful and pleasant. I will highly recommend your service and website and will use you again in the future.

T.M. Arlington, VA
"Everything went very well and I have referred your site to all of my friends!"

Thank you for all of your assistance and consideration. We will definitely utilize your site in the future!

M.B. Long Island, NY
"Thanks very much.."

I have worked with your company for the last 5 or 6 months for all of our youth trips and have been very pleased. thanks for your hard work to ensure our safety and pleasant lodging accommodations

B.C. Lake Charles, LA
"It was quick and easy and non-binding which was great."

Allowed me to reach out to the hotels I was interested in learning more about and ignore the ones that I did not think were a good fit as well as let me know who did not have availability. I'd definitely use this service again.

C.V. Clifton Park, NY
"I will definitely use this service again and will pass the information along to friends and family."

It was a great experience! You just type in your criteria and let your system do all of the work. What more could you ask for. Thank you so much!

R.C. New Rochelle, NY
"This is the fastest room agreement we have ever made."

I love, love, love your website. I have had nothing but success in using your company to book meeting rooms for our company. This makes my job so much easier.

L.J. Orlando, FL
"Kudos to Jackie, and many thanks to your service."

I never would have known about that particular hotel, and even if I eventually did find it, it would have taken me days to accomplish what I did in 15 minutes with you. Now our entire group can look forward to a care-free stay at the perfect rate at the perfect location. I've never been this organized this far in advance of an event, so thanks for making me look good!

K.S. Vancouver, WA
"I want to thank all who have helped me book my group."

You folks are truly wonderful and your website is the best group site I've ever worked with. Should our church decide to use you folks again I will always recommend and use your services!

L.P. Windsor, CT
"I'm very impressed with your service."

My choir travels often and we book trips for other churches. Not only will I refer you, but I will always use your service.

M.K. Branson, MO
"It was so nice to just put up what I wanted and you contacted the hotel for me."

I had spent hours trying to find hotels for my wedding and this was so much easier. Thanks!

B.M. Anaheim Hills, CA
"We are all set and thank you for your assistance."

I found working with your site was very easy to set up and work very well for our guests. The plus of using your site was that it made it very easy for our guests to book at our choice hotel.

G.B. Danbury, CT
"The bidding process and help from you was fantastic!!"

I was able to find acceptable rooms and cost that fit my budget.

A.R. Plano, TX
"I was very happy with your service."

You responded very quickly, and your representative was eager to help. I appreciate the quality service you have given us. Thank you.

S.B. Arden Hills, MN
"I am so happy I stumbled on this site."

I was calling different hotels trying to plan an event for 120 people. This made the process so much easier! Thank you.

S.C. Tampa, FL
"This is a wonderful service when you're planning such a huge event."

It really puts the mind at ease!! I just want to say Thank You!! One more thing that I can knock off my never ending list of things to do!!

S.T. Reno, NV
"I was able to book a group very easily through your website."

The experience was great. I didn't have to call around and compare. The bids were there and it made it easy and efficient.

C.P. Lewiston, ID
"You found me a great hotel (which I would never have thought of), they told me who to contact, they even offered to help us get an upgrade...and after our stay, they got in touch to ask me how everything went."

A really easy and professional service and it made our rugby trip successful - thank you!

D.P. London, United Kingdom
"Everything was very straight forward, there were many timely responses that saved me a great deal of time."

Thank you.

M.D. Palm Springs, CA
"I think it went very well."

This is the second time I've used your site and I couldn't be happier! So simple, just what I ask for and I know some others in our company are using also. Thanks for another great job!

A.L. New York City, NY
"I was able to find something that suited my needs and I was in contact with the hotel directly."

The service was very user friendly, quick and efficient. I will definitely be using this service again.

S.B. Ottawa, Canada
"Everything was fine and our group was treated well."

I would use your site again and also let my friends know about it. Your site worked exactly as advertised.

S. T. Long Island, NY
"It was great."

I ended up booking my meeting with the best bid, that I wouldn't have received if it wasn't for you.

C.C. New York City, NY
"It is a great service getting so many bids in one place."

I will post again.

P.B. Cincinnati, OH
"I found your website and service to be impeccable and completely enjoyable."

It made our planning so easy!

L.M. San Francisco, CA
"I have been working with Samantha and she has made the process seemless and easy."

Thanks for checking up. This was the first time using you for a block of rooms ~ what a great set-up you have! My days of calling individual hotels directly are over. I will be using and recommending your services again.

M.R. East Lansing, MI
"Your site has helped me out tremendously."

I was really impressed with the number of responses that I received. I will use you guys every time. It was, is and will continue to be a great experience.

D.B. Dallas, TX
"Your online bidding system saved me hours and hours of phone calls trying to find a hotel for my family event in the Twin Cities the weekend the Republican National Convention begins."

I had been calling places to no avail and did not relish the thought of calling the entire phone directory's worth of hotels. So this was great! Thank you.

N.D. Minneapolis, MN
"Your service is awesome!"

It is really hard to book several rooms in the same hotel and get a deal. This was an awesome experience as I got to choose who I wanted to respond to.

S.B. Buffalo, NY
"I'm so happy I 'stumbled' upon your services."

This was exactly the sort of tool I need to find a new venue for our conference. Thanks!

J.H. So. Orange County, CA
"Everything went very well."

I really appreciated the service I received from your company. I have already shared your website with other teachers at school. It was easy, informative, and the communications and service were excellent!

S.M. Milwaukee, WI
"Thank you for making this process easier."

With all the other things needed to be done for our own wedding, it made your service a blessing.

S.P. Austin, TX
"Your group travel site was a great experience, it's so easy to use and I received so many offers from great hotels."

This makes finding a hotel so easy. Thanks Again!!!!

D.M. Buffalo, NY
"I got 32 total responses!"

I can't calculate the time that saved me--it was so easy to choose the perfect hotel for our event. This is an awesome free service!

K.S. Washington, DC
"I am SO IMPRESSED with your service!"

I'm just getting started planning our conference for next year. What a gift to find a site through which I can screen multiple bids, without contacting multiple hotels individually. Plus I would never have thought to contact many that we are getting bids from! And all the booking can be done through your site? And you'll help with every possible need? What a God-send!

J.M. Dallas, TX
"My middle school band and I have been extremely pleased with the service we received from your company."

I had many choices for hotels very quickly and the hotels I considered were all excellent. Even after I selected our hotel, your agents stayed in contact with me periodically and even arranged a free upgrade of my room to a suite! What a nice surprise! I plan to book my next trip through them and would highly recommend them to my friends for their group travel plans. Thanks for a great experience.

C.C. Grove Hill, AL
"Thank you so much for your services."

I find your company to be excellent with every encounter. I found the hotels and the price range I was looking for, it was easy to use and excellent service. I will definitely use you in the future.

J.M. Ontario, CAN
"Thank you, and thank you for such a wonderful service."

This service saved me a great deal of time. I will be using it again in the future as we are thinking about a couples retreat sometime next year.

P.J. Troy, MI
"We booked 6 double rooms with the Holiday Inn New Orleans Westbank – for 6/12 through 6/15 14."

Thanks for your service – made finding a hotel much simpler than surfing the web!

S.S. New Orleans, LA
"Thank you again for your help."

You helped me find a hotel for my wedding and now for the family reunion. You haven't let me down thanks a lot. Have a great day.

D.A. Arlington, VA
"I just want to tell you what a great process you have."

It made life easier not having to call every hotel in the area. I have been touting your site to everyone I know. What a great business site.

S.L. Mossville, IL